Enhance Your Business By Integrating WordPress With SugarCRM

Think of your enterprise powered by CRM technology, designed to perform and easy to use. Deep industry-specific functionality and an interactive interface, deliver new solutions that endue your business to innovate and stay competitive. Customer Relationship Management software applies to the system through which businesses market, sell, and deliver services to customers. CRM must provide customization which fulfill the needs of the business, whether it is a small, medium or large business organization.

“CustomerPortalPro” is such a platform that allows organizations to quickly and easily create a dedicated SugarCRM Customer Portal which they can access from their WordPress interface, a more secure and efficient way of consuming information and interacting with processes, applications and other users to meet the requirements of specific industry sectors.

This plug-in will help your customers to use several Sugar modules in their WP interface, which you can define from your admin front. It can integrate modules like Accounts, Contacts, Leads, Opportunities, Calls, Meetings, Notes, Cases, Documents, Tasks etc to your WP customer interface for their use.

It will simplify and reduce your task of communicating with your customers through any other means. Your customers would be able to update all the above modules on their own.

Core Benefits

  • You can decide access of which module should be provided to all customers from Sugar side.
  • Customers can access the plugin through username and password.
  • In the Edit and Details layout of Contacts you can set which fields your end customers can view and use
  • To avoid duplicate data entry the email ID, username and passwords are mandatory, also emails and passwords must be unique.
  • You can assign roles to a specific user
  • The assigned user must be configured in WP configuration.
  • The assigned modules to a specific role will be displayed in portal based on the roles.

Industry Specific Benefit

Enabling organizations of any size to capture client related information and analyze the data to achieve excellent quality and ultimate customer satisfaction. Solutions must be such that it can be precisely tailored to meet the exact needs and are highly scalable so they can be extended as your business expands. Successfully building brand loyalty and keeping long-lasting relationships with customers is important to attract and retain customers in the face of amplifying competition.

Self-service is the key to attract consumers today and CRM integrated sites have become an integral part of user interaction with enterprises they do business with. They might be employees, customers or partners who wish to interact with the organization from anywhere around the globe at anytime. A portal such as this provides a convenient way to post service issues and lets you stay open for business around the world. 24 x 7 service will let you deliver a high-quality experience for customers.

Van Upgrades To Enhance Your Mobile Business

If you have a mobile business or need tools and equipment on the job, chances are you are working out of a van. While this can be a great way to provide services to your customers regardless of their location, it also means that you will need to think about how you can make that van more functional and user-friendly for both yourself and your company.

Here are several ways that you could upgrade your van to enhance your business.

Install Van Racking Systems

Many people running a mobile business use their van as an office. As a result, they need to have a place for their laptop, phone and other essentials while they are on the go. While one could just pile these items in the back of the work area or set them on the passenger seat, having a proper van racking system installed will ensure that items are secure and in the same place each time they are needed.

Additionally, many of these systems can be customised to include shelving and bin storage to enhance organisation and maximise interior workspace in a van.

Install False Floors With Van Drawers

If you have a van with a bit of clearance, why not install a false floor with sliding van drawers underneath. Many installation experts offer these storage systems with one and two drawer options that are super long and can hold up to 150 kgs of weight.

Not only will this type of van storage solution create ample space for storing large and small items, but the carpeted feature adds a touch of elegance and style to your mobile van business.

Sliding Side Drawers

Just about any space or area in a van can be optimised with storage capacity – even the side entrances. That is why it is wise for mobile businesses to consider installing drawers along the side of their vans for easy access to items they use regularly.

Typically, these draws can be customised to fit any type of van and generally have a 290-450mm height range.

The Benefits of Upgrading Your Van Drawers

Upgrading your van’s storage capacity and design is key to ensuring that you can carry all of the equipment needed to make your mobile business successful.

Furthermore, a well-organised van allows for more time to focus on servicing customers. With more innovative storage options in place, your van will be much more functional and won’t leave you feeling frustrated when it’s time to work.

Enhance Your Mobile Business With Space-Saving Van Drawers

Whether you run a pet grooming, handyman, or cleaning company, having an intelligent storage options for your van will mean a world of difference when it comes to servicing your clients’ needs.

If you don’t like the choices available and a storage installation company – no worries. Many services provide custom installations to meet your specific business and storage needs.

And the best part? Van racking systems are custom designed which means that you can get exactly what you want and upgrade your storage needs as your business grows. So don’t hesitate to get the benefits of advanced storage options in your mobile business with van drawers designed to hold everything you need in an organised and accessible way.

How to Provide Timely Email Response to Enhance Business Credibility

All of us become very happy when we receive timely email response from the people to whom we have written. Therefore, we must do our best to treat others the same way we prefer to be treated. This is a simple fact, but many fail to do so as they face with loads of distraction. Others may procrastinate in their daily business activities. In all cases, professional customer service staff should give ultimate priority to responding to emails so that they can protect your company’s business credibility.

How Should You Learn to Provide Timely Email Response?

To internalize this habit, we should abide by these measures:

1) Make a public commitment. You can do so by setting your auto-responder to supply an automatic answer to the people who send you emails. Make sure you announce, within the text you place there, that you will send them an answer in 48 hours (just an example). Remember that you must keep your words in order not to lose your professional image.

2) Set a reminder to answer emails. You can use a task manager, an alarm clock, a Smartphone application, etc to remind you it is time to answer email. Arrange this to trigger the buzz at least three times a day. It is worth to get distracted to be able to keep your business credibility by timely email answers. In addition, you can send the answer in 24 hours instead of what you had promised.

3) Prepare typical answers. You can create a set of template replies to be ready to use. Email applications allow you to create templates and save them for such occasions. Customer Relation Managements (CRMs) are a lot more professionally helping you in achieving your goal of providing timely email responses. One should take care not to have any personalized elements in templates you build. You add each person’s data when you personalize the answer.

4) Take note of your success. You need to be able to measure whatever you do at your business. To internalize this habit, apart from the above steps, it will help a lot if you write down the number of cases in which you have managed to reply in the shortest time possible. This will have a convincing effect for you to remember that you have gained positive results from the tough schedule set for your working time.

It is easy to get your business credibility ruined by negligence in replying within the promised time, but it is likewise very probable to improve your business reliability by answering emails within the expected time. Over delivery is so powerfully working to your benefit that it can create positive word of mouth for you and your business.

IT Outsourcing, Philippines – Helping Companies Cut Costs And Enhance Productivity

In the old times, most businesses used to conduct all their major functions through an in-house department or service provider. However, with the recession hurting the pockets of many corporations and medium-sized firms, many have begun transferring some of their “non-core” functions to third-party providers. Today, the concept of outsourcing has spread like wildfire among companies in the developed world; hence the birth of the term BPO, or business process outsourcing. Here’s a quick look at how outsourcing can help a company cut costs, and increase productivity at the same time.

The Benefits of Outsourcing

Business process outsourcing offers a wide array of benefits to overseas companies. It allows them to transfer some of their non-core company processes to external providers, who are often referred to as BPO firms. Many companies based in countries like the US, Canada, Australia and Europe have now outsourced a number of their core and none-core operations to countries like India, the Philippines and China, where labor costs are low, and there’s a large supply of talent. These countries are known for providing, and maintaining, good-quality output, and are preferred because they easily conform to strict international standards.

The Services Offered By BPO Companies

Business processing outsourcing firms offer a wide array of services. They provide software development, animation and content development, technical support and customer service, medical and legal transcription, finance, logistics, accounting, account management, accounts receivable collection, insurance claims processing, engineering and design, payroll processing, human resource, financial analysis and auditing, data processing and other essential back-office functions.

IT Outsourcing Philippines – The Advantages And Perks

The Philippines ranks high when it comes to the realm of business process outsourcing. The country currently ranks in the top 3 preferred global outsourcing destinations, which include India, China and others. The company consistently ranks as a favorite outsourcing destination because it has a large volume of English speakers, and it also churns out a large number of college graduates annually, who are proficient in information technology, business, accounting, and other skills. The country also is also seen as a better alternative to India because it offers more affordable operational costs.

Outsource Philippines has steadfastly clung to its reputation as one of the top business process outsourcing destinations in the planet. The country’s BPO industry has risen by 46 percent yearly, and the boom is mostly driven by the establishment of offshore call centers. According to the country’s Board of Investments, the BPO output for 2008 alone was a whopping $6.1 billion. In 2009, the nation’s BPO sector was forecasted to rake in from $7.2 to $7.5 billion in revenues. The IT outsourcing Philippines sector is expected to earn as much as $11 to $13 billion in 2010, and employ an additional 900,000 people.

To sustain the growth of the Philippine outsourcing industry, the government has offered a wide variety of fiscal and non-fiscal incentives to attract more foreign direct investments. The Board of Investments has also drafted an Investment Priority Plan, which focuses on the further development of the BPO sector, and other major industries.

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