What Does PM Modi’s Digital India Mean For Indians?

The aim of the Digital India campaign is to guarantee digital literacy and broadband Internet connectivity to all citizens across the country and ensure the seamless delivery of government services to them, thus empowering the people and enabling better administration. The scheme is designed to work under and alongside other Govt. of India initiatives such as Make in India, BharatNet, Startup India, Standup India and Dedicated Freight Corridors. The program is driven by the grand ambition of connecting the entirety of the subcontinent and its people within one national Internet-powered digital mainframe, with a special emphasis on bringing even the most rural of areas into the fold.

The Government of India has initiated the Digital India program with a three-step plan in place: 1) Build a secure and reliable digital infrastructure; 2) Deliver government services to all citizens digitally using the aforementioned system and 3) Empower citizens by making universal digital literacy a priority.

With international support from countries and industrial giants alike, the Digital India program is, without a doubt, an impressive initiative by the Indian leadership. But what does Digital India mean for the daily lives of the Indian people?

With the Digital India program, Indian citizens will all be able enjoy various services such as e-shopping, e-health, e-sign, e-education, the national scholarship portal and the Digital Locker, to name a few. The purpose of the Digital India scheme is to empower Indian citizens, educate them in digital/ Internet communications and technologies, and provide them the infrastructures and support systems they need to be able to live fulfilled lives and interact with their government representatives.

The eHospital application has been created to assist patients seeking medical attention/ care by speeding up the process through services such as making online registrations and bookings, transferring payments for the same digitally, requesting and receiving diagnostic reports and seeking potentially life-saving information such as the availability of blood for transfusions.

The eSign framework has been designed to enable citizens to sign documents online digitally, incorporating their Aadhaar identification details for verification.

The Digital Locker is an essential service that allows its users to put their essential documents into digital safekeeping. All kinds of important papers, from the passport, PAN card and other identity cards to degrees, diplomas and mark sheets can be stored in the Digital Locker. Not only do Digital Lockers eliminate many of the security risks encountered with traditional lockers, they also cut out the need for physical documents and make for speedier communication and sharing between citizens and government institutions.

The e-Sampark vernacular e-mail service is a desirable solution to bridge the digital literacy barrier between the urban and rural populations of India by taking into consideration the fact that English -the universal language for digital communications- is used by a very small number of the Indian people. Since e-mail addresses can only be registered in English, much of the rural Indian population is, by default, alienated by the digital platform. The Govt. of India is in conversation with leading global e-mail providers to incorporate vernacular Indian languages in their services.

The government intends to use its digital infrastructure to engage more actively with its citizens. The MyGov.in platform has been designed to invite inputs, opinions and recommendations from the citizenry on matters of polity and administration. The government has formulated the ‘Discuss, Do and Disseminate’ mantra to help create active participation, awareness and ownership amongst citizens on issues of national importance.

Another application of the Digital India program is the introduction of the Swachh Bharat Mission (SBM) mobile application. The campaign aims to promote a cleaner, healthier environment across India and the mobile app is being used by government institutions, officials and citizens to further the cause of a more environmentally responsible society.

Other ways in which the Digital India dream stands to empower the average citizen is through efforts to guarantee reliable Internet access in all Indian villages, eradicate corruption and black money using data analytics, generate employment opportunities in the thousands for BPOs all over the country, promote national growth in the mobile and telecommunications centers by reducing dependency and expenditure on import of smartphones and internet devices and services from abroad, and encourage accountability and productivity in government employees through the Biometric Attendance System (BAS) in Delhi.

Urban Indians – The Car People

Cars define urban India. Everybody you know has one and in every shape and size you could imagine. Like the Americans, the urban Indian is in love with his car, and is not afraid to flaunt it to the whole wide world. To somebody born in the India of the nineties and afterwards there is probably nothing remarkable about this. But for those of us who were born in the decades preceding the nineties this is a miracle which unfolded in front of our eyes. Till the seventies and well into the eighties, India was a largely a land without privately owned cars.

High officials in the government or in public sector undertakings went about in their officially provided Ambassadors. So did very senior army and police officers whose cars could be identified by their flags and registration plates that bore stars on them (defining the occupant’s status in the organisation’s hierarchy). Private cars were owned only by those wealthy denizens of the city who had mastered the fine art of running a successful business in the license raj dispensation, or the leading doctors or lawyers of the town. The rest of the world either used local buses or two-wheelers, preferably scooters of which a plethora of brands were available-names like Bajaj-Chetak, Lambretta, Vijay-Super etc would be familiar to a lot of people who grew up in that era. Among the cars there were only three brands-the tank like and officious Ambassador, the nifty Fiat (also known as the Premier Padmani) and the stylish and sporty Standard.

Most people genuinely did not aspire to buy a car as they knew they would probably never be able to afford one, and in a milieu where horse drawn carriages (tongas) were a regular means of commuting within a town there was no automobile culture to speak of. The only people who had some sort of a passion for cars were members of India’s aristocracy like the former maharajas and zaimndars (landlords) and officers serving in the defence forces. For the lay people Hindi movies were their only exposure to flamboyant American cars (Impala) driven with flair by film stars like Rajesh Khanna and Feroze Khan. Young boys and girls studying in the leading public (private) schools in the many hill towns of India did have a fair bit of information about the goings on of the automobile world thanks to the western slant of their education. They would source information from overseas magazines, the leading international best sellers they would read and from watching action paced American or British (James Bond) movies.

This was how things were until the Maruti- Suzuki tsunami hit urban India in the early eighties. Here was a nifty and fast car powered by a small but surprisingly powerful engine that zipped and darted on the roads of Delhi and other Indian town and cities like no car they had seen before. The fact that it was small and affordable, delivered great performance and mileage ignited the urban Indian mind to the tantalising prospect of owning a car of their own. What started as a trickle became a deluge, and the fact that the launch of Maruti 800 coincided with the opening up of the hitherto moribund Indian economy to the free flow of global trade that spawned a mammoth Indian middle class of professionals with aspirations and money to spare was what fed this unprecedented growth. Unlike their parents this new generation of young professionals was not at all risk averse and thought nothing of borrowing from banks and other financial institutions to fund their purchase. This easy availability of finance was itself an outcome of the frenetic pace at which the Indian economy was trying to replicate what was happening in the leading western countries of the day.

Today India is one of the largest car markets in the world with virtually every brand in the world being sold here. Mercedes, BMW, Ferrari, Toyota Lexus, Volks Wagon, Skoda, Toyota-they are all here. One of our home-grown automobile giants, Tata Motors owns the marquee British brand Jaguar- Land Rover, and Greater Noida near Delhi is home to India’s very own Formual 1 Grand Prix circuit. The transformation it seems is complete.

Not quite. In spite of being one of the most important car markets in the world, India ranks quite poorly on most human development indices averaging a number of 150 out of some 200 odd countries. There is still abysmal poverty, appalling education and health care shortfalls, creaking and inefficient infrastructure, endemic corruption and myriad other ills. While the country makes admirable progress in all these spheres it is definitely not out of the woods and trying to recreate the American automobile obsession here is going to have mixed results. While the growth of the automotive industry in India has been humongous and has generated much employment and revenue, the impact in terms of the environmental costs and the burden on our cities’ clearly inadequate roads has been nothing short of a catastrophe.

The countries of the North American continent are blessed with very large land masses with relatively sparse populations. India may be a large country but its cities, towns and other urban centres are busting at the seams. Thing cannot be like the US or Canada where large numbers of people can think of owning two cars and a large suburban house (the recent economic woes make that a tad difficult). Instead India needs to look at countries like the UK and Singapore where there are embargoes on the usage of private cars. In countries like Holland, large numbers of people commute to work on cycles. Thing have come a full circle in India and perhaps it is time to re-think the national urban obsession with cars.

Why Are Indians Starting Their Business in Singapore?

India is a country full of promises, it is the world’s largest economy; but astonishingly, many start-ups are looking for a business setup in Singapore. Surprisingly, the earlier trend involved start-ups integrating their businesses in Silicon Valley or Hong Kong. What precisely caused this shift? Let’s explore the reasons as to why Singapore has suddenly become every Indian entrepreneur’s go-to destination?

• Infrastructure & Facilities: it has a well-connected route to India which makes it possible to reach this city-state in approximately 6 hours. Singapore is easier to get to than most places in India itself. Additionally, the infrastructure of our country acts as an obstacle in the way of good business. The world is getting digitalized by the second and the internet facilities available in India are less than satisfactory. On the other hand, Singapore boasts of the world fastest broadband services. Moreover, it has a sound logistic transport system, which is an added advantage to the import and export sector.

• Tax structure: Singapore also boasts of one of the most ideal tax regimes for businesses. Where the tax rate of profit is between 30 to 40% in India, in Singapore it makes for less than 20%. Moreover, Singapore does not charge tax on dividends and capital gains. It is also the 5th easiest place to pay taxes. Where India not only charges a high tax but also makes it difficult to pay it, Singapore seems like a lucrative opportunity then.

• FDI regulations and the finest IP regime: Singapore is known for its political stability, which means a business does not run on the whims and fancies of the controlling power. In a world where Intellectual Property is guided with utmost care, Singapore offers investors a sense of assuredness whereas the same cannot be said of India. This liberty accompanied by one of the finest Intellectual Property rights in the world creates a sense of trust and certainty among business owners who find it easier to invest their money in Singapore. Additionally, it is also one of the places with the least corrupt economy. They abide by GAAP, which is observed to be more user-friendly and transparent.

• Ease of doing business: It is no mystery that Singapore has consistently ranked in the number 1 spot as the easiest places to do business for over a decade now. It takes the least amount of time to set up a business in Singapore, which is further simplified by means of using online registration procedures, this means no years of endless paperwork. Another advantage is that along with the registration one can also take care of the tax work at the same time. Whereas, in India, the registration and tax procedure, are two separate procedures. Singapore offers ideal conditions where entrepreneurs can focus on growing their business rather that get tangled in a hazy registration system.

If this wasn’t reason enough, Singapore is influxed with talent which makes recruiting a skilled workforce an effortless experience. Additionally, there are many agencies that support the growth of businesses’ in Singapore; some of them include Economic Development Board, Standards, Productivity and Innovations Board, Accounting and Corporate Regulatory Authority and SMEPortal.

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