Customer satisfaction is indeed one unique aspect, that makes an organisation enjoy the privilege of having loyal customers. To satisfy […]
Tag: Customer
The Advantage of Using Feedback Form to Improve Customer Service
Feedback Form is one excellent medium for gathering comments, suggestions and customers’ views about your business. It is a good […]
Getting Started With CRM (Customer Relationship Management)
It amazes me how many businesses or midsize company sales or service departments that do not take full advantage of […]
Benefits of Customer Feedback
Often times, small business owners are not generally pleased to hear of a customer that appears to be unhappy with […]
Boost the Productivity Within Your Business by Using Customer Relationship Management Software
The software is a company device designed to allow you to automate and organise your sales, marketing and customer services. […]
Take Your Customer Service Dept From ‘Cost Saving & Cost Reduction’ To High Profit & Business Growth
The more communication I have with people involved in telephone service and sales, such as Contact/Call Centers and Customer Service […]
In a Shaky Economy Customer Retention Must Yield to Customer Acquisition
You’ve read the startling statistic that is recited with astonishing frequency and variability: “It will cost your company “6 times […]
What is Customer Segmentation?
Like so many buzz words in business & marketing, “customer segmentation” is one of those terms that is interpreted by […]
Who Decides Good Customer Service?
“Hey, Joe, your service stinks. Get this kid a chocolate milkshake.” Those are the words I heard as a kid […]