Why Your Business Should Invest Into Direct Mail

Like any good entrepreneur, I’m always thinking of ways that I can develop and grow our businesses and brands. One of the best marketing strategies does not occur in the digital world. Each week, one of my companies sends out over 1,000 pieces of direct mail. We have an excellent response rate, even with a younger demographic target audience.

Think about it; people are deluged with emails, social media posts and instant messaging. In the digital world, it’s a novelty to receive a great piece of direct response material in the mail. However, there are a few differences in what we do in our direct mail than what was done in the old school days.

  • We experiment with all types of colorful pieces.
  • We rarely send any letter.
  • The pieces are always vibrant with images and very little copy.

There are a couple of reasons why your business should consider direct response to prospect and grow your business.

  • Response Rate: Last year, Compu-mail noted, “Direct mail household response rate is 5.1% (compared to.6% email,.6% paid search,.2 online display,.4% social media). This is the highest response rate the DMA has ever reported, since coming out with the Response Rate Report in 2003.
  • Personalization: When your prospects receive mail (not including bills), particularly those who are of Generation X or older, there is a familiar feeling. The older generations still like to receive something in the mail with their names on it. They can touch the piece, and there’s something novel about it in today’s world.
  • Generational Myth: Believe it or not, a sizable portion of Millennials also like direct response because it’s something they too can touch and hold. According to a Forbes article, 36 percent of people under the age of 30 like to check their mailboxes, and 95 percent of those between the ages of 18 and 29 have a favorable view of mail, such as personalized cards.
  • QR Codes and PURLs: Companies have been experimenting with testing QR and PURLs (personal URLs), which redirects a person who receives a piece of mail back into the digital age. Since most people now have a smartphone, these codes can be scanned by the target audience for more information.
  • Messaging: If you’re doing a particular project or sale, consider using direct mail to bolster the urgency. My team and I have gotten high response rates to direct mail pieces that have had a deadline to partner with our companies. One of the key reasons we have seen this work is because with all of the emails people receive, lots of times they are dismissing this form of communication quickly just to get through their email box.
  • Multi-channel Marketing: Direct response is an excellent way to support your digital marketing efforts. We know that people have to see your brand and logo multiple times for it to begin to “stick” in their minds. Direct mail helps reinforce your brand’s digital efforts. Prospects not only see you in the digital world but also in the “real world.”
  • Testing: Direct mail provides your business with an opportunity to test another method for reaching out to your prospects. We’ve tested direct response with high-level prospects in our target audience, and the new accounts we’ve obtained has paid for the mailing expenses
  • Easy Analytics: Direct mail results are straightforward to understand. You don’t need to have anyone on your team sign-into a digital platform to pull a report for you. Direct response provides you an easy way to see how much you spent against the amount of new business you achieved.
  • Credibility: Direct mail, because it’s familiar and tactile, gives the recipients an automatic sense of your credibility. We live in a world of “fake news” and raging social media debates about content in the digital space that is authentic and real. Direct response cuts through the noise and instantly gives credibility because of the investment and its familiarity.
  • Creativity: Direct response is an excellent way to experiment with color, size, shape and different packaging for your pieces. Sophisticated marketers are experimenting with many different types of mailings to stand out from a regular sized and traditional letter and envelope, which encourages people to look at the piece.

The Data & Marketing Association (DMA) has reported that direct mail has declined. However, in a digital world where people are inundated with massive amounts of content, direct mail stands out as a creative way to cut through the noise. At the very least, direct mail is an excellent complement your digital efforts, and at best, it’s a great way to obtain new business.

A Good Letter Can Make You a Fortune in Direct Mail

Now we go back to Maxwell Sackheim. Sackheim is also well known for originating the “Book-of-the Month” club. So what can you learn from Sackheim’s Book-of-the-Month club? More than you think. People are lazy. Getting people to take any sort of action is not easy. That’s why much of advertising uses deadlines and limited time offers. Sackheim used this human characteristic to his own advantage. Every month, members of his book club would be notified of that month’s book selection and unless they replied that they didn’t want the book – it was assumed that they did and it would be subsequently mailed out to them. Clever!

Sackheim originated the idea and now every “of-the-month” club operates like this. Have you experienced this?

Perhaps you’re thinking: “this wouldn’t work for me” or “my business really is different” then you’re missing the point and just not being creative enough.

You can use Sackheim’s “Negative Option Plan” to your business. If, for example, you have a web based business, you can have a member or subscription site which brings in regular, monthly income.

Your customers’ credit cards can be charged each month for their renewal of membership. People being lazy will rarely cancel their subscriptions bringing you a nice recurring revenue stream.

Sackheim’s Negative Option Plan forces people to take action to cancel their renewals. Many just can’t be bothered. you can take advantage of this little bit of human psychology. Of course, you will have to provide a good product or service that gives value for money.

In 1917, Sackheim met a young man called Victor Schwab who he hired as his private secretary. Schwab, working alongside Sackheim soon developed himself into a good copywriter.

Maxwell Sackheim also wrote a great book on marketing called: “My First 60 Years in Advertising”. This book is now out of print (as are most of these classics) but if you’re interested in the works of Maxwell Sackheim there is a book available by Jerry Buchanan called: “Billion Dollar Marketing.” You should be able to get this from your high street bookstore or on Amazon.

On similar lines to the “character” formula is what is called the “open letter” technique.

In 1921 Publisher A.W.Shaw collected 5,063 letters that had made big sales for their originators. The publishers whittled this list down and published 72 of these letters. These 72 were analysed and dissected. The result was their publication: “72 Letters and What Made them Pay.”

This book contains sections on letters that open doors; letters that increase sales; letters that turn prospects into your friends; in fact, letters for many occasions. 72 of them.

There are examples of letters that pulled 18% to 20% returns. Letters that gave 61% returns. What would you give for returns like that?

Take for example this opening sentence: “There is a man in Boston who has a unique way of making a living.”

Now who wouldn’t be interested in that? Most people, and that’s why they keep on reading the rest of the letter.

Even if you have to give something away to entice your prospect to reply, the letter still has to be effective.

Within the above opening sentence was a sufficiently good “hook” to get the prospect to read further. But the letter sooner or later had to reveal the “Big Idea”. Suffice it to say that this particular letter did get the results (a 61% return) and the pulling power of such a letter makes it well worthy of study.

“72 Letters and What Made Them Pay” will help you put together a persuasive letter for any situation, no matter what line of business you are in.

In 1923 John Orr Young and Raymond Rubicam form Young and Rubicam in Phildelphia.

In 1928 BDO merge with Garry Batten Co. to form BBDO with billings of $32m.

By 1928 Victor Schwab and his partner took over Sackheim’s agency after Sackheim decided to ‘call it a day’. He was responsible for creating ads for Dale Carnegie; Charles Atlas; and Sherwin Cody’s courses (as was Sackheim).

His famous works included the best selling 1930s classic: “How to Win Friends and Influence People”.

He wrote a series of articles called: “How to Write a Good Advertisement” and introduced a 5 step formula.

His series of articles were later turned into a book, also called: “How to Write a Good Advertisement.”

In 1930 James Webb Young worked as a professor and used his lecture notes to publish his first book: “How to Become an Advertising Man.”

In 1930 Advertising Age is launched in Chicago

In 1934 Another master writer was Robert Collier. He went to work in New York for his uncle s publishing company. His first successes were that he sold many thousands of the Harvard Classics. These were books put together by Dr.Eliot of Harvard and sold by Collier as what became known as the “Famous Five-Foot Shelf of Books.”

Collier had an idea of writing a set of books on psychology. He worked day and night to get them finished. The books were titled: “The Secrets of The Ages.” He sold over 300,000 sets of that title and went on to write more self-help titles and books.

He was a prolific writer but his best abilities were in writing killer sales letters.

In 1934 he wrote, the now famous: “The Robert Collier Letter Book.”

Here are just a few of his secrets to writing sales letters.

Collier became famous for one letter in particular. His: “Will you do me a favor?” letter. He conceived this idea when he read about a manager who asked one of his competitors for a favor – he wanted to know how to handle customers that took advantage of their terms. And this technique helped to bring the two companies together.

Collier thought that this technique may well work in print. He wasn’t wrong!

One of his letters was responsible for selling 20,000 raincoats and over a dozen other products.

The letter contains some strong psychological principles.

Also, people like to help. Just as Collier knew all those years ago, people like to give opinions.

If you operate your business off-line, ask in your direct mail or your letters for people’s opinions.

If you operate on-line, a good technique to use is polls. If people aren’t yet ready to buy, they do love to give their opinions.

It becomes even stronger if you give them something for free in return. Something of value, like a report with some useful information. But what ever you give them, it has to be useful.

Now you may be thinking, OK, his letter were written over 70 years ago. surely, this technique is out-dated. Think so?

Just before his death in 1950, Robert Collier was asked to pick his 15 most powerful and hypnotic letters. These were compiled and sold as: “Robert Collier’s Million Dollar Sales Letters.”

How to Make Money Consistently in Direct Sales

Being successful in Direct Sales does not have to be a mystery. Direct Sales is a wonderful avenue to make a good income or a supplementary income, depending on your needs.

In order to guarantee success, the first thing that you absolutely must do is ensure you have leads.

You might be wondering where you get leads?

Well, if you are shy, you can use draw boxes in local businesses, you can use on-line Social Media to find leads and even advertise your business, or you can talk to friends and family and network through them. However you find your leads, you need a lot of them, so that you have names to call at all times to ensure that you always have bookings.

In order to stay successful in the Direct Sales Business, you must be sure your books are filled at all times. No bookings – No Business. Some people find this to be the most difficult part of the business. In my observation, it is often procrastinators who have the most difficulty with this aspect of the business. They avoid getting bookings like it is the plague, then they don’t get any bookings, cannot sell their product and in the end decide that Direct Sales is not for them.

If you plan to make a large income in Direct Sales, you need to book accordingly: the more parties, the more money. And this rule is steadfast – it must be followed consistently.

There are three reasons that this rule is so true: 1. You can garner more clients by being out and meeting people all the time. 2. You will inevitably sell more. 3. You will have more potential team-members if you meet more people.

The bottom-line in Direct Sales is that you must be consistent in your business. You must also not be too greedy. It takes time and steady energy to get what you want – the big bucks! If you think you will be making a great income overnight, then this business might not be for you. However, if you realize that if you work this business properly, you will be rewarded tremendously in due time: you will have a life-style that is balanced and that you chose, rather than was chosen for you; you will have a steady income that you would not see in your day-to-day J.O.B.; and, you will have succeeded at the endurance test when so many fail.

There’s no reason to not succeed in this business. The only catch is you.

Don’t let you be what stands in your way!

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